Shipping Guide
Shipping Guide
Flower Delivery Information
At Florist London, we’re committed to delivering beautiful flowers with care, reliability, and style — across London, the UK, and worldwide
Delivery Options
London
Express Same Day (12 pm – 8 pm) – £16
Order by 12 pm for guaranteed same-day delivery
Selected Day (10 am – 8 pm) – £10
Selected Day (10 am – 6 pm) – £12
Selected Day (3 pm – 8 pm) – £14
Deliveries are made by trusted private drivers to ensure freshness and punctuality
UK-Wide
Free Standard (3–4 working days) – Free
Economy (1–2 working days) – £6
Selected Day (8 am – 5 pm) – £16
Morning (8 am – 2 pm) – £20
Early Morning (7 am – 10 am) – £40
Weekend (Sat & Sun) – £25
Free and economy services use couriers like Royal Mail, DHL, or DPD and delivery dates cannot be guaranteed for these options
Important Information
- Deliveries may experience delays of up to 2 hours due to traffic or unforeseen issues. For time-sensitive occasions, consider ordering one day earlier.
- In London, re-delivery can be arranged for a small fee
- UK-wide, re-delivery must be arranged directly with the courier
- If a guaranteed slot is delayed, we’ll refund the difference between the selected and next available service
Special Destinations
Deliveries to offices, hospitals, large companies, or funeral homes may be left at reception or loading bays due to access restrictions
Delivery is considered complete once confirmed to the location
Missed Deliveries & Refund Policy
- Shipments valued over £100 cannot be left in a “safe place” - a recipient’s signature is required upon delivery.
- We are not responsible if the recipient is unavailable or does not answer the door at delivery time.
- For UK deliveries via courier, tracking numbers are provided, and re-delivery must be arranged directly with the courier.
- For London deliveries via private drivers, re-delivery can be arranged for an additional fee.
- Couriers may leave parcels in a safe place if requested, but we do not take responsibility for parcels lost afterward.
- If flowers arrive late due to missed delivery, flower quality cannot be guaranteed.
- If your premium delivery arrives later than the guaranteed time, you may be eligible for a partial refund equal to the difference between your chosen time slot and the next available slot.
International Delivery
We deliver worldwide
Rates are calculated automatically at checkout based on real-time courier pricing
For special requests, contact us at contact@floristlondon.co.uk
Thank you for choosing Florist London — delivering beauty and elegance, one bouquet at a time